InternetSense

TalkTalk (5 mths) Update.

I have phoned talktalk customer service tonight at 7pm. I was on the phone for 25+ mins. I asked quite clearly to have both my £25 monthly bill credited and also asked that they credit an additional £25 -a total of £50 this is because they are total and utter shite. They couldn't be any worse. They lie, they promise stuff -but they never deliver. I taped the call, but it couldn't have been any more boring.

The folks I spoke to -nice people- were based in Cape Town, South Africa. They are to send me an email and contact me on my mobile telephone tomorrow 11am GMT. If they do I will be sure and keep you up to date.

The rules on Broadband provision in the UK have either just changed or are just about to change. The reason for the additional credit is that this would be the fifth month in a row that there service will have been 'piss poor!'

Don't let the bastards grind you down!

Quick Up date:

Idiots: Sky

TalkTalk

OK: O2 -gettin better (but still expensive)

Good: Three in the UK.

Totally Rockin!: Three in ROI.

'The man who only talks Sense.'

 

 

LinkedIN -borrowed this!

Experience:
Microsoft Office, Word, Excel, Powerpoint, Visio, Sharepoint, Dreamweaver, Photoshop, Windows, MAC, Unix, mobile, Web 2.0. Print, radio, DTRV, digital signage, banner ads, SEM, landing pages, micro-sites, interstitials, webinars, drip-campaigns, direct mail, direct email, PURLs, podcasts, RSS feeds, video, branding, social media, mobile advertising. SAP BusinessObjects, Yield Marketing, CRM database, CMS, analytic metrics.

Specialties

Marketing, advertising, sales, leadership, strategy, customer experience, hands-on, innovation, analytics, acquisition, retention, content management, CMS, B2B, B2C, 1to1 marketing, drip-campaigns, multi-channel, branding, lead scoring, social media, social networking, web 2.0, mobile

That is it.

If you are not a LinkedIn 'snooper' or a Recruitment Agency -you may wish to hook-up with me.

LinkedIN.com/in/internetSENSE

 

 

BringitHome 'Rory's Story!' plse RT

Tomorrow night my beautiful wife and I have arranged a rather strange date. You see tamarra (N Irish colloquialism for tomorrow) at 9pm we will both be together on our sofa, affront the TV watching our very own Rory McIlroy -Bring it Home! 

You see just a few short weeks ago -on a Sunday night Rory McIlroy single handedly defeated all the World’s best Golfers to win the US Open (a trophy already in the procession of N Irish man Graeme McDowell.) Rory pretty much lead from start to finish (not quite wire-to-wire as they say in Golf) but not far off. 

Across N Ireland, Ireland and indeed the entire Planet the World sat, the World watched, the World waited and little Rory representing Holywood Golf Club -showed the World what he could do!

Tomorrow our very own national treasure Stephen Watson presents a ‘special’ on BBC1 at 9pm detailing ‘Rory Rory Hallelujah!’ detailing how he made ‘HistRory!’ and detailing how a 22 year old who now lives in Ballygowan showed that with Power, Passion and Commitment -it really is possible to achieve your dreams.

 

The reason for writing this post is this:

During a recent lunch with Tim McGarry (yeah ‘Da’ of ‘Give My Head Peace) he mentioned that perhaps the biggest TV audience for a N Irish Drama was around 280,000 or approx. 1/5 of the potential viewers (NI has approx. 1.8 million people in our wee country). Starring the brilliant Ian Beattie who told me he had to gain almost 4 stone to play the role. Father Brendan Smyth was a stunning dramatisation and throughly deserved this incredible audience. ( Hey Auntie Beeb -if you are listening we need more like this).

 

So how many for tamarra night -1/2 million or more? Could half the country watch?

Would this also be a World record -half an entire country watching a Sports documentary? About a young lad from Sullivan Upper who in World sporting terms is barely out of nappies.

 

All I know for certain is that tamarra nite Mr & Mrs Sense will be curled up watching and dreaming and if a tear isn’t shed -I will be very surprised -hell you never know Mrs Sense may even have a tear or two too!

 

#BringitHome

#HistRory

#Rory Rory Hallelujah

#OurWeeCountry

#Rory

 

Philip Wilson

Rory Fan.

 

New National Anthem for Northern Ireland

I would like to propose a new National Anthem for Northern Ireland. After the incredible success of Ireland's Call written by Phil Coulter. Ireland's Call has not only been used extensively by Ireland's Rugby men but also by Hockey, Cricket, Rugby League and A1 GP teams.

My choice of a general song for a National Anthem of Northern Ireland will raise a few eyebrows:

'So come on Northern Ireland -Come on!'

'there is a whole lotta work to be done!'

'you can make it in the end -with a little bit of help from your friends'

'So come on Northern Ireland -Come On!'

Repeat to fade

A big shout out must go to the 'IDB' for composing such a masterpiece and of course to the girl with the incredible natural breasts featured in the advertisement. If she is still about -perhaps we could get a wee cup of Punjana sometime soon ;-)

Philip Wilson Leader of Men

if you are in need of some direction why not 'follow me' twitter.com/internetsense

if on the other hand you have an aversion to beautiful natural breasts perhaps it would be better if you 'unfollowed me'

Genuine Pride -please RT

Genuine Pride

Tonight I Philip Wilson have achieved something really special. I have managed to bring together the old world and the new world. This is not easy -btw (btw means by the way). You see my wife (@vipr_one) or Gillian (in old money) and I, recently visited Cup Cake Camp. With the sole purpose of obtaining free cupcakes. At Cup Cake Camp ’11 was the rather fantastic ‘@lisa_labs’ she recognized me as being ‘@internetsense’ and said hello!

I asked how she knew me? She said she had heard me speak in Blick Studios. I was charmed and I smiled.

Lisa became my friend. We talked and she explained how difficult the world was. Because despite being beautiful, talented, hard working, easy going, a talented photographer, a stunning graphic artist and a digital connector and communicator with an already established and perfectly formed digital network. She had one problem in life. She struggled to get an interview. Not struggled to get a job. No poor Lisa struggled to get an interview. I felt sad when I heard this.

Meanwhile in a galaxy, far far away -My old friend (who I think owes me a drink) Paul Nevin contacted me. Interested in Social networking and Social networks. I told him using Facebook messaging that Lisa was good.

 

Paul employed Lisa.

I was very happy.

 

If you would like to engage with Lisa why not ‘follow her’ on the social networking platform twitter -her personal ID is ‘@lisa_labs’

 

If you would like to engage with Paul Nevin of Census Financial probably best (for now) to knock on their door. Near Doorsteps and Property One on the Lisburn Road.

 

If you would like to follow me into the promised land. I am of course available as always on all platforms and at all times.

 

Linkedin.com/in/internetsense

Facebook.com/internetsense

Personal Blog www.InternetSense.tv

Flickr (kinda like photos and things) http://www.Flickr.com/photos/internetsense/sets

 

Phil -an ordinary guy in an incredible world.

 

TALKTALK YOU ARE FUCKING SHIT

OPEN LETTER TO TALK TALK

YOU ARE TOTALLY AND UTTERLY SHIT, YOU ARE THE WORST ORGANISATION I HAVE EVER DEALT WITH. IF YOU ARE IN ANY WAY CONSIDERING DOING BUSINESS WITH TALKTALK PLEASE DON'T AS THEY WILL TREAT YOU LIKE A TURD ON A SHOE. I HAVE COMPLAINED BITTERLY -WITH NO HOLDING BACK! BUT THEY JUST DON'T CARE. THERE SERVICE DEPARTMENT IS AWFUL AND THERE UPLOAD AND DOWNLOAD SERVICES ARE AMONG THE WORST ON THE ENTIRE PLANET. PLEASE FIND BELOW SOME WORLD RECORDS FOR BROADBAND CRAPNESS:

MAX -DOWNLOAD 0.24BPS

MAX UPLOAD the other day was so nearly none that it couldn't be calculated.

DO I WIN A PRIZE?

TALKTALK -KNOW THAT THEY HAVE A FAULT AND HAVE NOW CREDITED TWO ENTIRE MONTHS. AS I THREATEN TO GO ROUND AND GIVE THEM A GOOD KICKING!

I HAVE BEEN POSTING MY BROADBAND SPEEDS WITH HASHTAG #ShiteShite for about 6 weeks now.

SO SOME QUESTIONS WHY DO YOU ALWAYS CUT ME OFF?

-THIS HAS HAPPENED THREE TIMES NOW!

WHY DO YOU NEVER PHONE BACK?

WHY DO YOU NOT RESPOND TO SOMEBODY WRITING ON TWITTER EVERYDAY

TALKTALK are SHITESHITE!

ARE YOU LISTENING? DO YOU CARE? WHY DO YOU HURT ME SO MUCH?

my previous post can be found here

#talktalk or #shiteshite?

Open Letter to TalkTalk
your customer service is shite
Your organisation is a shambles
And your billing system stinks like big dogs poos.

But how do I know these things?
How do I know you have offices in The Philippines, In India, in Preston in England and some nice fellows in Waterford Ireland?

How do I know that you have 1st,2nd and tertiary level fault support?

How do I know that if you are in any way unhappy with a customers either tone of voice or general attitude -you dump him (in olden sales days this was known as the 'the mars bar run' -you drive to the petrol station and give him a pound for x3 mars bars -you then drive off and leave him!)

How do I know that your own internal communication system is beyond appalling? Actually let me answer this one for you? because despite asking me my own phone number -4 separate times today over 35 minutes and cutting me off not once but twice -you still can't manage to phone me back

How do I know that you have textedit me more than a dozen times to see if fault is fixed? (how should I know if your fault is fixed?)
How do I know that your own billing system is appalling -after promising to credit my last months bills -despite some smug bastard telling me 10 times that I didn't infact pay for broadband -It was free (my retort being if the milkman delivers the bottles with no milk -he ain't getting paid) in reality I wouldn't entertain a fully legally binding contract with no exit (including death) with a crap milk man.

How do I know that I live 1.1 miles from the exchange?

How do I know that 2meg is the acceptable minimum for UK?
and today I have a new upload 'broadband speed record' of 0.05mbps
Do I win a prize?

I have a question for the World -I live opposite the gates of Stormont (our nations parliament) do they share the same speeds? Or are they sucking up all my bandwidth?

One last question -Do you care? Oh and when is my sentence up?and any chance of early release?

Best Regards Phil '@internetsense'

3 May 2011 21:33:21

 

Look at what you could have won!

Today Northern Ireland Tourist board launched a ground breaking new app. In the words of Jim Bowen 'keep out of the red and stay safe in bed!'

Please take into account that almost 94% of all apps either fail ie fall at the first hurdle or struggle to make back even the development money -it is good to see that NITB have 'rolled out the barrel' to give us something ,safe and practical and the kinda thing that any tourist is goin to be downloading the minute that smart phone 'finds network'.

I had an idea, I spent 2 days to find out how to submit it and x3 days working on it. Let's call that a week (40 hrs) and let's say I am worth £25 per hour =a waste of time.

The press conference clearly stated that preference would be given to innovative ideas, nothing too edgy wouldn't be turned down. Be daring be -bold! Please note that NITB even forgot to provide any free cakes or pastries.

I had an idea -perhaps I could share it with you. It also cost very little and seemed bold, fun and different:

Northern Ireland: My Sport -My Place

 

My Sport -My Place is an interactive tour based around all that is good in Northern Ireland Sport. Perhaps most importantly it allows the user to find out -where it all began? My Sport -My Place gives detailed GPS locations of not only Northern Irelands most popular sporting venues but also a down to earth look at the place where George Best honed his magic, Alex Higgins potted his first black and where GMAC and Rory got into the swing of things.

 

In each individual case My Sport : My Place will provide  a detailed story of how our sporting greats took their first steps, played their first International or were spotted and escalated to the top echelons of their sport.

 

Using the very latest interactive technologies My Sport : My Place will tell stories of over two dozen prodigious Sporting talents both old and new. Stories that have been told a thousand times and stories that have never been heard. Using photos, maps, audio, real live interviews, twitter feeds   and archive footage. Sports to be covered:

 

Football

Motor Cycling

Rugby

GAA

Ice Hockey

Golf 

Athletics

Horse Racing

Boxing

 

Hurling

Cricket

 

 

George Best

Alex 'Hurricane' Higgins

Rory McIlroy

David Humphries

A.P. McCoy

Mark Allen

Johnny Evans

Dame Mary Peters

Graeme McDowell

David Healey

Joey Dunlop

Eddie Irvine

 

Denis Taylor

Jack Kyle

Wayne McCullough

Gerry Armstrong

David Healey

Martin O'Neill

Mickey Harte

Robert Dunlop

Martin O'Neill

Willie John McBride

Barry McGuigan

Pat Jennings

Stephen Ferris

Mike Gibson

Fred Daly

Jimmy Warnock

 

 

 

 

Events

Olympics

World Cup

Espana 82

Northern Ireland 1 Engand 0

Grand National

 

 

 

 

 

Twitter Feeds

Stephen Ferris

Tommy Bowe

Paddy Wallace

Graeme McDowell

Rory McIlroy

 

 

Video

Each player's place may be accompanied by a short video (max120 secs). The video could be archive material e.g. the player playing in a match early in their career. It could perhaps be the 'promo video' for a particular location e.g. Belfast Odyssey or -best of all- a recorded interview of the sports star's recollections of a particular place and the match or incident that inspired them to greater things.

 

Audio

Each player's place may be accompanied by an appropriate audio track (max 180 secs). The audio track may be radio commentary of an early performance. It may be a previously recorded interview obviously with a story relating to their place or -best of all- a newly recorded 'trip down memory lane' again relating to their choosen 'place' and why that particular place.

 

Text

If neither video nor audio is available then the story will simply be displayed in text format with the  full story being displayed in an appropriate format for the particular application. By adding the full story in simple text format it will be possible for the 'user' to read the full story as to why that particular 'place' holds such a strong place in their thoughts.

 

Twitter Feed

If a twitter feed is available for either a particular player e.g. '@rorymcilroy' or '@stephenferris6” or indeed twitter feeds may be added representing perhaps a particular organisation e.g. 'The George Best Foundation' or indeed a location e.g. 'Ravenhill'

 

Photos

Good photography will form an important component of the application. Photos will clearly show the 'place' in a positive light. Where possible it would be fascinating to include historical photos of a  particular place or event. As photographs (appropriately sized) should not take up huge amounts of the applications size. The intention would be to include no more than 12 images for a particular place.

 

Winning Potential

The My Sport : My Place is a beautifully simple idea. The application is perfect for both driving tourism and indeed increasing both 'stay' and spend e.g. a visitor coming to NI to find out about let's say George Best will easily be to discover links to all of NI's sporting greats. It is more than likely that the same folk who idolise the 'Belfast Boy' will almost certainly have a love the 'the Hurricane' and perhaps extend their stay to research another sports star or take in a local match.

Perhaps Northern Ireland's No1 sports attraction is to discover the 'grass roots' of perhaps the most powerful double act in World sports that of Rory and GMAC. 

 

The application will function well as -a digital location map intising you to visit more and more sporting locations and occasions. The real selling point of this application is the 'Story' value. It is important to not think of the application as a location based service, but to think of this app in terms of 'Story'. A user based -anywhere in the world will easily be able to download this application and enjoy a truly engaging story as to how 'Little Northern Ireland' has time after time nurtured the World's greatest  and indeed best known Sporting stars.

 

 

 

 

Linkedin

I have borrowed this from a friend's linkedin:

Specialties

Key expertise: 

B2B Acquisition Sales 

Value Added Reseller and Channel relationship Sales 

Senior level Sales management 

New sales center opening and development 

Strategic planning and execution

Manager and senior level sales representative career 
development

Would you employ this geezer?

You would be mad not to!

Philip Wilson

facebook.com/interntetsense

linkedin.com/internetsense

twitter.com/internetsense

 

 

Not many like that in half a dozen

Not many like that in half a dozen, having heard about the legend that is Academy Print I decided to take the plunge and take the long drive down Blythe Street. Like Alice and her Wonderland -I too discovered a new world. A world of warmth,a friendly smile and some knowledgeable folk. Top of the list was Eleanor Lockhart. Eleanor Lockhart is the 'Works Director' I simply told her what I needed and all my questions were answered and all my troubles eased. So I would have to say that if you need Print with a Capital 'P' ie lamination, large format, flags, posters or something that wee bit special then the long and winding road of Blythe Street is the place to go. When starting a business -everyone will pretend to help. You already know my thoughts on the 'Volauvent Boys' But only a very few will really help and perhaps -the sadest part- only the very skilled can help. Eleanor is one of those people. MatchMedia Ireland Ltd and Academy will be doing lots of business together in the future. If you have a requirement for print with a capital 'P' then eleanor@academy-print-colour.com is a good place to start.

Philip Wilson

CEO MatchMedia Ireland Ltd.

For more on the 'Volauvent Boys'

http://matchmedia.typepad.com/internetsense/2011/04/good-friday-agreement-20.html 

 

'I can't get no..'

After Lunch our schedule took our group to the boldly named GetSatisfaction www.GetSatisfaction.com and a meeting with the even more boldly named Thor Muller who is a co-founder and now CTO with this incredible organisation. Not since I was a child have I enjoyed a story so much –from nothing to multi million dollar company in the blink of an eye with more twists and turns than even the grandest of fairy tales. Thor explained in great detail the twist and turns that he and his other co-founders had enjoyed along the way. We learned about ‘pivoting’ twisting or changing the direction of a company either for positive or negative reasons –but essentially ‘pivoting’ is a distinct change in a company direction in an attempt to keep things on track. So what did we learn –well luck, luck, luck has a major role in even the best run technology start-ups. But when you work as hard as these guys do and you enter and even shape a totally new market segment –well it would be fair to say that you deserve all the luck in the world.

Philip Wilson